Grace Qnique Machines, Quilting Frames, and Accessories

The Grace Company For many companies, innovation and invention are the foundation on which success is built. This has been a key component in the quilting industry, which has seen a dramatic transformation due to technology that has made the process of quilting easier for those who possess a passion for the craft. Over the past 35 years, The Grace Company has taken innovation and invention to entirely new levels with its commitment to integrating the worlds of quilting and technology. The results have been products that have not only revolutionized the industry, but also given those with a love of quilting the ability to create masterpieces almost beyond belief. With their commitment to customer service and always being willing to take a concept and develop it into yet another product to satisfy their customers, The Grace Company has started a tradition of excellence that has no end in sight. Quilting Frames When creating any quilt, a quilting frame is the ideal tool to make the task much easier. Jim Bagley, founder and owner of Grace Company, designed his first frame in 1985 and named it “GraceFrame,” after his mother Grace. He then began selling this hand-quilting frame in the quilt shop where his mother worked. Grace had seen a need for a quilting frame that solved basic problems with fabric, and Jim’s invention solved all of them. And Grace Company’s first innovative contribution to the quilting world was born! Jim began producing more and more of these wooden frames in his in-laws’ garage until demand required a bigger space. Eventually his creative work included several models of hand quilting frames and unique square quilting hoops. As the company continued to grow, it entered the world of machine quilting with a line of machine quilting frames, each with unique features designed to make the quilting process easier and more efficient. Grace Company quickly became the go-to provider of high-quality quilting equipment. With both machine-quilting and hand-quilting frames from which to choose, customers soon found themselves with a variety of possibilities when it came to quilting. The frames offered numerous advantages to customers, including: Professional-quality rail system Improved fabric tension Height adjustment to fit sewing machines Speed control and stitch regulators With the introduction of these features, Grace quickly became the company associated with quilting quality and began its ascension to the top. Computerized Technology However, what truly set The Grace Company apart from other competitors was its embracing of computerized technology when it came to quilting. With its development of quilting pattern software, the company made it possible to see how a design would look before the first stitch was sewed. In doing so, quilts could contain designs that were more intricate than ever before, and as a bonus would take far less time and effort than in previous years. Some of the most popular quilting software programs have included: QuiltMotion Quilter's Creative Touch Quilter's Creative Design With numerous testimonials from thousands of satisfied customers, The Grace Company has led the way for those who wish to continue combining traditional quilting methods with today's technology. And for those who have used the equipment as well as those who have viewed the masterpieces that have been made, the results speak for themselves. Quilting Machines In 2014, Grace Company began offering complete quilting systems by creating their own line of Q’nique quilting machines. Beginning with a midarm machine with a 14” throat, this innovative lineup of machines has grown to include machines up to 21” in length. These machines are widely recognized as among the best available for quilters, and the most recent additions include advanced features such as: 7-inch touchscreen display Edge Warning® Lights in the throat and bobbin area Regulated stitching with four stitch modes With numerous testimonials from thousands of satisfied customers, Grace Company has led the way for those who wish to continue combining traditional quilting methods with today's technology. And for those who have used the equipment as well as those who have viewed the masterpieces that have been made, the results speak for themselves.With over 30 years of tradition in products for the timeless art of quilting, The Grace Company has become the number one producer of machine quilting frames. The Grace Company has also expanded to specialize in quilting hoops, rotary cutting notions and even quilting machines.

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Tips and Tricks to Keep Your Machine Quilting Fit by Karla Jerome Are you new to quilting? Or have you had your quilting system for a while but things aren't working perfectly? What if you have the automation installed but feel like doing a little free-motion quilting at the moment? Is there an easy way to disengage the robotics temporarily?

Grace Company Limited Warranties: All customers requesting support will be required to provide a proof of purchase and registration if the warranty card is not present and applicable. The Grace Company Product Warranties are still valid if bought from an authorized Grace Company dealer. The Grace Company is not subject to dealer warranties, cost of labor repairs or shipping expenses. All quilting machines must be returned in their original box. If the customer does not have their original quilting machine box, they will need to buy a box from Grace Company to return their machine in. Warranties do not transfer over to a secondary owner. Any parts damaged by the customer do require payment for parts and shipping. All warranties guard against manufacturing and material defects. 30 Day Money-Back Guarantee Grace Company strives for excellence in all we do. Any products purchased directly through The Grace Company are backed by our 30 Day Guarantee. This does not extend to purchases made through authorized dealers, who generally have their own return guarantee policy. If you are not satisfied within the first 30 days after purchase, The Grace Company will refund you the price of the product. Under the 30 Day Money-Back Guarantee the customer is responsible for all shipping costs. All products must be returned in new condition or the money-back guarantee is void. Proof of purchase will be required. All Grace Company products are eligible for this guarantee. First 90 Day Guarantee For the first 90 days after purchase, The Grace Company will replace any parts with manufacture or material defects for free. The customer is responsible for shipping the product to Grace Company. Grace Company will provide the labor at their headquarters free of charge. Every Grace Company product is backed by this guarantee. Proof of purchase will be required. 1 Year Limited Warranty • Continuum • Continuum II • Q-Zone Queen • Sewing Machine Laser • Rear Handles • DM2 Grace Hoops • Q-Zone Hoop-Frame • SureStitch • Luminess Light Station • Speed Control • Q-Zone Hoop-Frame Pro • Gracie Laser 2 Year Limited Warranty Under the 2 Year Limited Warranty, Grace Company will at its discretion repair or replace any product with material or manufacturing defect. The customer is required to return the product to Grace Company. Upon receipt of the product, Grace Company will determine whether to repair or replace the defective product or part. The customer is responsible for any shipping costs required to get the product to or from the Grace Company. This warranty does not cover parts that are damaged through misuse, improper storage, improper assembly, loss, natural events, or willful destruction. See below for product list: • Qnique 15M • Qnique 15R • Qnique 15 Pro • Qnique 19 • Qnique 21 • Qnique 21 Pro • All Grace Qnique Quilting Machine Electronic Parts • QuiltMotion/ Quilters’ Creative Touch 5 5 Year Limited Warranty Under the 5 Year Limited Warranty, The Grace Company will at its discretion repair or replace the cast metal body of the Qnique Quilting Machines if not free of manufacturing defects or imperfections causing product failure. Parts must be sent to The Grace Company at customers expense before The Grace Company will choose to replace them. This warranty does not cover parts that are damaged through misuse, improper storage, improper assembly, loss, natural events, or willful destruction. See below for product list: • Qnique 15M • Qnique 15R • Qnique 15 Pro • Qnique 19 • Qnique 21 • Qnique 21 Pro 10 Year Limited Warranty Under the 10 Year Limited Warranty, The Grace Company will at its discretion repair or replace the cast metal body of the Qnique Quilting Machines if not free of manufacturing defects or imperfections causing product failure. Parts must be sent to The Grace Company at customers expense before The Grace Company will choose to replace them. This warranty does not cover parts that are damaged through misuse, improper storage, improper assembly, loss, natural events, or willful destruction. See below for product list: • Q'nique 21X Elite • Q'nique 19X Elite Grace Company Limited Warranties Exclusions The Grace Company has no obligation under any warranty provided above to repair or replace products that have been altered outside of The Grace Company specifications, misused, neglected, purposefully damaged, damaged in transit, improper assembly, loss, natural events or have been subject to improper maintenance. The above warranties do not cover the risk that the user assumes in operation of any Grace Company Products and therefore excludes any liability to The Grace Company for loss, failure, deterioration, personal injury or damage. Under no circumstances will The Grace Company be liable to a purchaser or third parties for special consequential damages, including, but not limited to, death or personal injuries. All warranties are subject, but not limited, to the following exceptions: • Products that are returned back to The Grace Company are received damaged, altered or packaged improperly. • Used besides intended quilting application. • Error on the customers use of the product. • Internal adjustments, tampering or parts replacement done by anyone except authorized Dealers or The Grace Company. • Broken pins on connectors • Connector(s) damages, cracked, or broken • General incidental or special damages including damages to fabric or material, the cost of rework or lost profits.